Shipping policy

At TailTwist, we aim to get your order to your door as quickly and carefully as possible. Here's everything you need to know about our shipping process.

Processing Time

Orders are processed and shipped within 1–2 business days. Once your order ships, you'll receive a shipping confirmation with a tracking number by email.

Delivery Time

Estimated delivery time is 8–10 business days. Please note that delivery times may be affected by external factors such as carrier volume, holidays, or unforeseen delays.

Shipping Costs

Shipping is $2.95 on orders under $30, and free on orders of $30 or more.

Delivery

TailTwist works with trusted shipping partners to deliver your package safely and on time. It is the customer's responsibility to provide the correct delivery address. TailTwist is not liable for delays or errors caused by incomplete or incorrect address details.

Questions About Shipping?

If you have any questions about your order or shipping, feel free to contact us at support@tailtwist.eu. Our team is happy to help.